Citybay Palace Ha Long Hotel, Ha Long ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

156 Le Thanh Tong, Ha Long, Vietnam

City Bay Palace Hotel is a 3-star establishment situated in the heart of Ha Long, Vietnam. This hotel is an ideal point for exploring the stunning natural beauty of Ha Long Bay and its proximity to the Ha Long International Cruise Port. Guests can enjoy a range of amenities designed for comfort and convenience. Key highlights include free breakfast and a roundtrip airport shuttle service.

Location

City Bay Palace Hotel is conveniently located near popular attractions, including Long Tien Pagoda and Cho Bai Chay market. The nearest airport, Cat Bi International Airport, is approximately 34 miles away. For guests seeking to explore local natural beauty, Bai Chay Beach and Luon Cave are easily accessible.

Rooms

City Bay Palace Hotel features 58 air-conditioned rooms equipped with minibars and LCD televisions. Certain accommodations offer a seating area, while others provide scenic city or sea views. Each room has a private bathroom with complimentary toiletries and bathrobes. Guests will find that some suites also include a living room with an electric kettle and dining area.

Eat & Drink

The on-site City Bay restaurant serves a variety of Asian and international cuisine. Guests can satisfy their appetites for lunch or dinner in a comfortable setting while enjoying views of the surroundings. In addition, the hotel features a bar/lounge for relaxation and socializing.

Leisure & Business

The hotel provides numerous recreational opportunities, including a well-equipped fitness center. Guests have access to complimentary wireless internet throughout the property, as well as tour/ticket assistance. The business center is available for meetings and conferences, alongside other amenities such as dry cleaning services and a snack bar/deli.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

26 m²

Bed options:

2 Single beds

City view

Shower

Heating

room details

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Deluxe King Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Heating

room details

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Deluxe Room

Max:

2 persons

26 m²

Bed options:

2 Single beds

Sea view

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Center

Ha Long4600 ft

Airports

Cat Bi International (HPH) 32.9 mi

Van Don International (vdo) 35.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Cozy and Comfortable

“The room was impeccably clean and featured a wonderful layout that made my stay very enjoyable.” view full review

Delicious Breakfast

“Every morning, I was delighted by a tasty breakfast that offered a variety of choices to start my day off right.” view full review

Daily Treats!

“I loved the thoughtful gesture of having fresh fruit delivered to my room every day—it added a personal touch to my stay.” view full review

Spacious Living

“The living area in my room was very spacious and inviting, allowing for relaxation after a long day out.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Golf course

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Baby stroller
Children's buffet

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

156 Le Thanh Tong, Ha Long, Vietnam

Map view

156 Le Thanh Tong, Ha Long, Vietnam

City landmarks

Museums

Quang Ninh Museum

1.1 mi

433 Lê Lợi

Ha Long Market 2

4700 ft

Lê Thánh Tông

Cong Vien Hoa Ha Long

2800 ft

Bai Tho Mountain Top

2000 ft

Amusement Park

Poem Mountain

3200 ft

Trần Quốc Nghiễn

Tran Quoc Nghien Temple

3000 ft

1-499 Lê Thánh Tông

Dragon Bay Park

3600 ft

Yết Kiêu

Cau Koi

3800 ft

Ho Co Tien

3900 ft

Hon Hai Co Tien

4000 ft

Halong Solar Cycle

4100 ft

Bridges

Bai Chay Bridge

1.2 mi

9 Hạ Long

Go round the Sun

1.5 mi

Amusement & Theme Parks

Sun World Halong Complex

2.2 mi

Quang truong 30-10

1.1 mi

Island

Do Island

1.1 mi

Ho Hai Thinh

1.3 mi

Bach Dang Ward

Clock Tower Roundabout

1.3 mi

Yết Kiêu

Sun Wheel

1.9 mi

Cua Van

1.7 mi

Hạ Long - Hòn Ti Tốp

Sun World Halong Park

2.1 mi

Đường Hạ Long

Typhoon Water Park

2.0 mi

Bãi Cháy

Dragon Park Ha Long

2.2 mi

Nearby

Bridges

Bai Chai Bridge

1100 ft

You enter through the litte alley at the eastern end of Hang Noi st.

Bai Tho Mountain

1100 ft

Lê Quý Đôn

Long Tien Pagoda

1000 ft

Church

Hon Gai Church

1100 ft

Tower

Clock Tower

1200 ft

Cot dong ho

1000 ft

Restaurants

Fanny Ice cream

1200 ft

Cot Dong Ho Area

Wander

2400 ft

32 Van Lang Street

Rock House Pizza

2600 ft

No 12 Van Lang Street Hong Gai Ward

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

7.2/10

Very good

Rooms

7.0

Location

8.0

Service

7.8

Dining

6.3

John

United States of America, October 2024

8.0/10

I had a nice stay at this hotel with a beautiful view of the harbor, and the decor in my room was lovely. However, I did notice that the cleanliness could be improved, with some dirty blankets and pillows. The location is great for exploring Halong City, and having a supermarket and restaurants nearby was really convenient.

Rooms

7.0

The room had a stunning view of the harbor and beautiful decor, but it was a bit dirty with some need for clean blankets and pillows.

Service

Location

9.0

The location was excellent, near a mart and some restaurants, which made it perfect for my business trip and exploring the local area.

Dining

Facilities

George

United States of America, October 2024

8.0/10

I had a great stay at this hotel! The location is perfect for exploring Ha Long Bay, and the room I finally got was clean with a stunning harbor view. The staff was friendly and accommodating, which made a big difference. However, I faced some challenges with my room not being ready on time, and the dining experience was just okay. Overall, I felt it was a solid value for money, especially for the location.

Rooms

8.0

After some waiting, I was given a different room that was clean and had a beautiful view of the harbor.

Service

9.0

The staff was friendly and helpful throughout my stay, making sure I had what I needed.

Location

10.0

The location is fantastic for anyone wanting to explore, with local markets and restaurants nearby and close access to Ha Long Harbour.

Dining

6.0

Dining was a bit lackluster; the options were decent but not exceptional.

Facilities

7.0

The hotel had good facilities, including a decent fitness suite that I enjoyed using.

Alan

United States of America, August 2024

6.6/10

I had a mixed experience at this hotel. The location was perfect for exploring the Ha Long Harbour area, but the rooms could definitely use a better cleaning. I enjoyed breakfast each morning, though it wouldn't hurt to have a wider selection. The service was generally helpful but felt limited at times. Overall, it offers decent value for money, but I’d like to see improvements in the cleanliness and room comfort.

Rooms

5.0

The rooms were a bit dirty, with the blankets needing a wash and the pillows not ideal. The A/C and fan worked well, and the mini bar was stocked, but the bed was quite stiff.

Service

7.0

Service was decent; there were options for room service and some assistance with booking tours. However, it felt somewhat lacking, especially when it came to personal touches.

Location

8.0

The location was perfect for walking around and exploring the local markets, but it was a bit far from the main attractions like Sun World.

Dining

7.0

The breakfast choices were good, but a few more options would be nice. I appreciated the vegan dishes, which added variety.

Facilities

6.0

Facilities were okay, but nothing stood out as exceptional. The hotel could benefit from more amenities.

Mark

United States of America, July 2024

6.6/10

I really enjoyed my stay at this hotel, located in a great spot for exploring the Ha Long harbour area. The rooms had everything I needed, including a view of the harbor, but the bed was surprisingly stiff and the soundproofing could be improved. The staff was friendly and offered helpful services, but the dining experience wasn't the best. Overall, it offers decent value for money with good amenities, but there's room for improvement in a few areas.

Rooms

7.0

The room was small but comfortable with a good view of the harbor, complete with A/C, a fan, and stocked snacks. However, the bed was quite stiff.

Service

8.0

The service was satisfactory, with options like room service and laundry available. The staff was friendly and assisted with any questions we had.

Location

7.0

The location was fantastic for exploring the Ha Long harbour, with local markets and a big shopping center nearby. However, it was a bit far from the main attractions in the area.

Dining

5.0

The dining was not the best; while there were good choices, the overall experience left something to be desired.

Facilities

6.0

Overall, the facilities were decent, contributing to the value for money, but they could be enhanced to improve guest experience.

Jeff

United States of America, July 2024

6.8/10

This hotel is in a nice spot near Bai Tho mountain and not too far from some restaurants and a mart. The rooms are nicely decorated and have good beds, making for a comfortable stay. However, the location might not be ideal for tourists looking for more attractions. The service is decent but could be improved in some areas.

Rooms

8.0

The rooms are nicely decorated and have comfortable beds.

Service

7.0

The service was adequate, but there’s room for improvement.

Location

6.0

The location is quite nice at Halong City, close to a mart and some restaurants, but feels a bit out of the way for exploring the main attractions.

Dining

7.0

The dining was good, but might be a bit strange for Westerners.